Frequently Asked Questions

We recommend booking 6-12 months in advance for peak wedding seasons (spring and fall). For corporate events and other celebrations, 3-6 months is typically sufficient. However, we can often accommodate last-minute bookings based on availability.

Yes! We offer complimentary venue holds for up to 7 days. This gives you time to finalize details, confirm your guest count, and secure your preferred date without losing the venue to another booking.

Cancellations made 90+ days before your event receive a full refund minus a $500 processing fee. For cancellations within 90 days, 50% of your deposit is refundable. Rescheduling to a new date within the same year is free if done 60+ days in advance.

All packages include venue access, tables and chairs for your guest count, basic sound system, setup and cleanup services, and an on-site coordinator. Premium and Platinum packages include additional amenities such as upgraded lighting, décor, catering options, and more.

Absolutely! We welcome outside vendors and have built relationships with many excellent professionals. We also maintain a preferred vendor list if you need recommendations for catering, photography, entertainment, or floral design.

Yes! All venues include complimentary parking. Our Classic package includes parking for 50 vehicles, Premium for 100, and Platinum includes valet parking service for up to 200 vehicles.

Yes, all of our venues are fully ADA compliant with wheelchair accessibility, accessible restrooms, and designated parking spaces. Please let us know if you have specific accessibility needs so we can ensure everyone enjoys your event comfortably.

We accept all major credit cards (Visa, Mastercard, American Express, Discover), bank transfers, certified checks, and wire transfers. Payment plans are available for bookings made 6+ months in advance.

A 50% deposit is required to secure your booking, with the remaining balance due 30 days before your event. For bookings made within 60 days of the event date, full payment is required upfront.

No hidden fees! Our pricing is fully transparent. The only additional charges would be for optional upgrades you choose (extra hours, specialty lighting, additional services) which are clearly outlined in your contract before you commit.

Yes! All packages include an on-site coordinator who manages logistics on the day of your event. Premium and Platinum packages include full event planning services from concept through execution, including timeline creation, vendor coordination, and design consultation.

Absolutely! We encourage personalization. Our design team can help you customize table arrangements, lighting schemes, color palettes, and décor elements to match your vision. Platinum packages include full custom design services.

We highly recommend it! Schedule a complimentary private tour through our dashboard or by contacting us directly. Tours are available Tuesday-Sunday and include a consultation with one of our event specialists to discuss your specific needs.